About Mashreq Bank

Mashreq has provided banking and financial services to millions of customers and businesses since 1967. We are one of UAE's leading financial institutions with a growing retail presence in the region including Egypt, Qatar, Kuwait and Bahrain. We focus on providing our customers access to a wide range of innovative products and services.


Trusted partner of SMEs.


About SMEXchange

Welcome to SMEXchange, a new online community for SMEs across the UAE. Created and provided by Mashreq Bank as a key part of their support for this thriving and vital sector, SMEXchange aims to help your business reach even higher.

Build Customer Loyalty

Numerous factors can affect how loyal a customer is likely to be to your business. Here are the main building blocks to put in place.

1. Compete on cost

The cost of your product or service is usually an easy factor for customers to compare. It should therefore be the first thing you put into a […]

By |January 31st, 2016|Categories: News & Industry Updates||0 Comments

Renewable energy


We featured renewable energy in April 2015 as a sector of interest. Since then, the focus on this industry has increased dramatically, both here in the UAE and internationally.

The recent COP21 conference, held in Paris in December, was the first such global get-together in five years. The agenda it sets will shape the […]

By |January 31st, 2016|Categories: Business & Economy||0 Comments

Manage cash flow

In the last issue, we looked at the challenge of chasing late payments. Now we list the simple steps ¬– both high and low-tech – that any SME can take to keep their cash flow running smoothly. These can mean be the difference between success and failure for SMEs.

1. Know what your cash […]

By |January 31st, 2016|Categories: News & Industry Updates||0 Comments

Cut your energy bills

No-one likes wasting things, whether time, money or energy – especially when profits are under pressure and margins are tight. While DEWA or ADWEA bills may not be your biggest outgoing, it’s an area well worth looking at.

One UK survey found that the average SME could reduce its energy bill by 18–25% through […]

By |January 31st, 2016|Categories: News & Industry Updates||0 Comments

Real estate: what’s next?

What were the key conclusions from this year’s CityScape Dubai, held in September?

Building for the future

While the mega-project launches got the headlines at the recent CityScape Dubai, there were some important insights for SMEs involved (whether directly or indirectly) in the sector.

The overall conclusion? A note of caution needs to be struck against […]

By |January 31st, 2016|Categories: Trends||0 Comments

Masdar City: time for a rethink?

Is the ‘city of the future’ about to become an option for the SME business of today?

Masdar City: making the dream real

The cranes are – finally – back in action at one of the UAE’s most misunderstood business locations; Masdar City on the outskirts of Abu Dhabi. Some ten years on from the original […]

By |November 8th, 2015|Categories: Trends||0 Comments

Raising the bar

The once-humble barcode is being reinvented by new technologies, with numerous exciting new uses for SMEs now possible…

Cracking the code: how to take advantage of new barcode technologies

A technology that’s 40 years old – is being given a fresh lease of life. A binary ‘fingerprint’ that’s traditionally printed on products (to enable faster […]

By |November 8th, 2015|Categories: Trends||0 Comments

Use Facebook

It might seem less ‘business-like’ than LinkedIn and other social media channels, but intelligent use of Facebook can actually be a great benefit to SMEs. Here are six tips.

Make it easy for people to follow you
There’s little point putting time and effort into creating Facebook content if you never acquire the quantity […]

By |November 8th, 2015|Categories: News & Industry Updates||0 Comments

Automotive spares and parts


It’s fair to say UAE residents love their cars. Add in the hot, challenging climate, and the demand for automotive parts, servicing and accessories is always going to be strong. While most cars are manufactured abroad, there is nonetheless a healthy indigenous market for manufacturer and supply, plus import/export, of parts and accessories.


This […]

By |November 8th, 2015|Categories: Business & Economy||0 Comments

The Internet of Things

What is it, what does it mean for the UAE, and how could your business take advantage?

Switch onto the Internet of Things
While the term ‘Internet of Things’ (IoT) has been around for a while, its potential remains a mystery to many – especially those outside the IT and digital sectors.

At heart, the IoT is […]

By |October 4th, 2015|Categories: Trends||0 Comments